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If you asked any passer by to name a UK based bingo provider, they would probably say Gala. This is because on the UK high street there simply is no bigger name than Gala, as the casino operator has been a high street favourite for over 30 years. Known for their loyalty and reputability, they have built the brand off of the back of their brick and mortar success. Surprisingly, for all the success Gala has had on the high street, for a long time it has struggled to replicate the same success in the online domain. After revaluating what it brings to the table, Gala Casino have looked to raises the stakes, but has it done enough?
Free Spins and Bonuses
If you can’t deliver high quality bonus and promotions then you can expect your online casino to struggle. Sadly, it was within the worlds of bonuses and promotions where Gala Casino has faced the most criticism. Given its size, what was being offered simply didn’t cut it. Gala Casino has taken such criticism on board and has looked to revamp what they offer through a brand new Welcome Bonus. Those who register will now receive a hefty 100% matched deposit (up to £400), with the follow-up deposit also being matched to 50% (up to £50). The bonuses don’t end after your registration bonus either, as they regularly give loyal customers reload bonuses to players, while the VIP system is definitely of note too. From the bare bones to more bonuses than you will know what to do with, Gala Casino has definitely changed things up for the better.
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Game Selection
Are you looking for a state-of-the-art online casino game experience? Then Gala Casino can provide you with exactly what you are looking for. At last count the site featured over 300 of the very best online casino games, all of which are available through an instant play platform. What makes the Gala Casino game selection so special is the progressive jackpot games. Most online casinos feature one or two progressive slot titles; Gala Casino features a massive selection of 40. Rightly so Gala Casino hangs its hat on such mega-jackpot games, as they will undoubtedly draw in an audience for their jackpots alone. But what I found most impressive was the quality of the titles themselves. The onsite slot games look and feel fantastic, while the same treatment has similarly been applied to Gala Casino’s traditional game offerings as well. There are 11 variations of blackjack available, countless scratchcard games, and plenty of table based action to get excited about. Gala Casino has also recently added live dealer suits to its repertoire too, taking the traditional casino game experience to the next level. The game selection from Gala Casino is impressive, engrossing, and undoubtedly intuitive.
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Customer Support
When you choose to gamble online, from time to time things have the potential to go wrong. Should this happen you will want to know that there is a strong customer support network that you can fall back on. Gala Casino has you covered every step of the way should things go awry through a versatile customer support setup. Available through Live Chat, email, and phone, support can be accessed 7 days a week between the hours of 7am and 11pm.
Final Thoughts
It may have taken a little longer than most expected, but it seems Gala Casino is finally starting to fulfill its potential as a major online casino. By revamping the website with new games and a sleek design, Gala Casino has now become an online casino worthy of people’s attention.
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